November 2022 - December 2022 (4 weeks)
Solo UX/UI Designer, User Research, Branding
high fidelity prototype of a mobile website
Adobe XD (hi-fi), Illustrator, and Sketch (lo-fi)
Meals for Humanity is a volunteer effort that holds volunteer events monthly at local community centers.
As a volunteer at the organization and student in the Google UX Design Certification Course, I created this unsolicited volunteer sign up flow based on the second prompt of the course.
The organization currently has no website and utilizes Google Forms to manage volunteer sign ups. I explored alternative sign up options as the sole designer by designing a new user experience after researching users and competitors.
A volunteer sign up flow on a mobile webpage which addresses specific user needs.
Ability to filter oppurtunities to find the ideal task, time, or location.
Information and instructions available before users choose a shift.
Sign up with others while informing them of shift details.
WHITE PAPER RESEARCH
Potential volunteers get easily discouraged when trying to find and register for an opportunity.
Research has shown that although 9/10 of us volunteer only about 25% actually do. Common reasons for not volunteering include the lack of time, the fact that commitments are not flexible enough, and the general lack of information and interest according to the Stanford Center of Longevity.
USER INTERVIEWS + AFFINITY MAPPING
GUIDING DESIGN QUESTION/HMW
How might we create more intuitive and informational sign up process for prospective volunteers in order to improve volunteer engagement and confidence?
TESTING + IMPROVEMENTS
Nice. You made it to the end!
Thanks for reading through this case study- If you have any questions or comments, please don't hesitate to reach out.